Keystone Drill Services is seeking a skilled Field Service Technician to provide on-site support, maintenance, and repair services for drilling equipment and supplies. This role involves troubleshooting mechanical and hydraulic issues, installing new components, and ensuring customer equipment operates efficiently. The ideal candidate will have hands-on experience with drilling equipment, strong problem-solving skills, and a commitment to customer satisfaction.
REQUIREMENTS
Responsibilities:
Equipment Maintenance & Repair: Diagnose and repair drilling equipment, including drill rigs, pumps, compressors, and other related machinery.
On-Site Support: Travel to customer locations to provide scheduled maintenance, emergency repairs, and technical support.
Installation & Testing: Assist in installing new equipment and conducting performance tests to ensure proper functionality.
Troubleshooting: Identify and resolve mechanical, hydraulic, and electrical issues efficiently.
Customer Training: Provide basic operational training and maintenance guidance to customers.
Documentation: Maintain accurate service records, reports, and parts inventory.
Safety Compliance: Follow all company and industry safety guidelines while working on-site.
Collaboration: Work closely with the sales and customer service teams to ensure customer needs are met.
Qualifications & Skills:
Experience: 2+ years in field service, maintenance, or repair of drilling or heavy equipment.
Technical Knowledge: Familiarity with hydraulic, electrical, and mechanical systems. Ability to comprehend specs sheets for equipment.
Troubleshooting Skills: Ability to diagnose and resolve equipment issues quickly and efficiently.
Physical Requirements: Ability to lift heavy parts, work in various weather conditions, and travel frequently.
Licenses & Certifications: Valid driver’s license required; CDL or industry-specific certifications are a plus.
Communication Skills: Strong customer service and communication skills to explain technical issues clearly.
ABOUT KEYSTONE DRILL SERVICES
Keystone Drill Services pairs over a century of drilling experience with a diverse supplier network to resolve drill-related issues with unprecedented efficiency. Along with representing some of the best drill products in the world, Keystone Drill Services manufactures custom-engineered products. Customers look toward them as a one-stop shop for drilling projects. Keystone Drill Services is a trusted partner from sales and service to parts, rentals, and rebuilds.
Keystone Drill Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.